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To our valued customers:

Our warehouse is experiencing high volume of orders from the inventory weeks. Please bear with us while our team members do their best processing all the backed up orders.

  • Please allow 2-3 working days for order processing (excluding weekends & holidays; regardless of shipping method).
  • If you have a FL tax certificate please contact us to process your order without taxes.
  • Improper parts installation, or use of seals with corrosive additives or mixtures, could cause seal failure and subsequent leaks. Modification of the original part design, mishandling of product, or purchasing a sender size that will touch the tank bottom, sides or baffles, will void the warranty.
  • Warranty claims or returns will not be processed without a KUS USA, Inc Return Goods Authorization number (RGA). All warranty claims must be processed in accordance to our procedural outline and warranty policy. All non-warranty returns will be subjected to a 20% restocking fee.